FAQ's

DO YOU SUPPLY HAIR?

No we do not supply hair. We want to give you the freedom to shop around and find the hair that works for you, we believe our wigs can make any hair look amazing from synthetic to premium virgin hair.

OH SHUCKS! I KNOW NOTHING ABOUT HAIR WHAT SHOULD I GET?

The Please check out promotions page here for current The Wig Witch offers, alternatively email thewigwitch@mail.com for our hair recommendations. We work with a lot of wonderful brands and can offer discounts with certain companies so keep an eye on our social media for our latest offers. WE OFFER COMPLIMENTARY CONSULTATIONS JUST SEND US A SELFIE ON SOCIAL MEDIA AND WE WILL ADVISE.

BUT WHY DON'T YOU SUPPLY HAIR OR READY MADE WIGS*?

We want to keep the cost of our services down for you the customer, the price of good quality hair is what can bring the price of wig making up. With our unique service you're able to choose hair that is in your budget without compromising on the quality and structure of your wig. 

DO YOU SHIP WORLDWIDE?

Yes we can ship worldwide. however we are not responsible for customs charges if you package is held in customs it will be sent back to you via HM revenue. Clients outside of the EU should contact Orders@thewigwitch for other options.

HOW DO I GET THE HAIR TO YOU?

Before placing your order you MUST contact our customer service team orders@thewigwitch.com in order to arrange delivery of your hair to us at The Wig Witch. You must send your hair recorded delivery and clearly label your hair with your name. 

HOW DO I MEASURE MY HEAD?


Simply follow this handy guide if you get stuck please email us or get in touch via social media.

WHEN WILL MY WIG ARRIVE?

Please allow FOUR WEEKS after we receive your hair at The Wig Witch HQ for your wig to be made. Your wig will be shipped recorded delivery.  AT BUSY PERIODS THE WAIT TIME WILL INCREASE PLEASE KEEP THIS IN MIND WHEN PLANNING YOUR PURCHASE. 

*WE NOW SUPPLY READY MADE WIGS AS A PART OF THE WIG WITCH WIG COLLECTION PLEASE JOIN OUR MAILING LIST FOR UPDATES